In 2015 the FT replaced its monolithic subscription and entitlements system – replacing it with a platform of microservices and APIs (Find out more here). This provided the FT with a modern, scalable platform for managing our users and subscriptions on FT.com.
Continue reading “Putting Jetpacks On Our Membership Platforms; How the FT made message processing near real time in salesforce.com”
At the FT in 2015 an initiative took place to retire our old legacy fulfilment platform.
This article describes the challenges around logging and alerting from a Salesforce.com perspective as we migrated to the new architecture.
Continue reading “Logging, Alerting and Recovery on the Force.com Platform”
Continue reading “Salesforce, mobile & Front end stories”
In 2011 the Financial Times made a strategic decision to use the Force.com platform for a number of key initiatives.
Salesforce was already embedded as a CRM (the ‘Sales Cloud’) for a subset of sales users. However, over an 18 month period the scope of this would be increased substantially; with all 2000+ employees having some level of access to Salesforce.
A suite of applications would be built on the Force.com platform supporting a broad church of business processes; from FT online subscriptions….to employee holiday requests ….from print advertising bookings….to cataloging equipment for journalists (such as flak jackets). Continue reading “Salesforce at the FT – Orgs, Objects, and Runways”